We understand plans can change. The terms below apply to all bookings at Shelanous in Port Melbourne.

4 Seasons

Sensory dining experience

Individual Bookings

1 to 6 guests

7+ days before the eventFull refund
2 to 6 days before50% deposit refund
Within 48 hoursDeposit forfeited

Rescheduling

  • 2+ days before: no fee
  • 24 to 48 hours before: $60 per person fee may apply

Group Bookings

7 or more guests

10+ days before the eventFull refund
4 to 9 days before50% deposit refund
Within 72 hoursDeposit forfeited

Rescheduling

  • 5+ days before: no fee
  • 48 to 72 hours before: $60 per person fee may apply
  • Less than 48 hours before: deposit forfeited

The Four Elements

Earth, Water, Fire and Air

Individual Bookings

1 to 6 guests

7+ days before the eventFull refund
2 to 6 days before50% deposit refund
Within 48 hoursDeposit forfeited

Rescheduling

  • 2+ days before: no fee
  • 24 to 48 hours before: $30 per person fee may apply

Group Bookings

7 or more guests

10+ days before the eventFull refund
4 to 9 days before50% deposit refund
Within 72 hoursDeposit forfeited

Rescheduling

  • 5+ days before: no fee
  • 48 to 72 hours before: $30 per person fee may apply
  • Less than 48 hours before: deposit forfeited

Private Functions

50% deposit required

14+ days before the eventFull deposit refund
8 to 13 days before50% of deposit
7 days or lessNo refund

Modifications to guest count or event details require a minimum of 10 days advance notice.

We reserve the right to cancel or reschedule any booking due to unforeseen circumstances, including venue maintenance, safety concerns, or events beyond our control. In such cases, a full refund or alternative date will be offered.

Questions? Get in touch and we will sort it out.