Cancellation Policy
We Get It – Plans Change.
That’s why we’ve crafted a flexible cancellation policy to make adjustments as easy as possible.
Whether you need to cancel or reschedule, we’re here to help.
Individual Booking (up to 5):
We offer the following cancellation options for individual bookings:
Cancellations Made 7+ Days in Advance: Full refund provided.
Cancellations Made 2–6 Days in Advance: 50% refund provided.
Cancellations Made Less Than 48 Hours in Advance: No refund available.
Rescheduling
You’re welcome to reschedule your booking up to 2 days in advance with no extra fees.
Changes made between 48 and 24 hours before your booking may incur a $60 fee per person.
For changes made less than 24 hours in advance, we unfortunately can’t guarantee a refund.
Group Bookings (5–15 Guests):
We offer the following cancellation options for group bookings:
Cancellations Made 10+ Days in Advance: Full refund provided.
Cancellations Made 4–9 Days in Advance: 50% refund provided.
Cancellations Made Within 72 Hours: No refund available.
Rescheduling:
You may reschedule your booking up to 5 days in advance without any additional fees.
Changes made between 72 and 48 hours before your booking may incur a $60 fee per person.
For changes made less than 48 hours in advance, we unfortunately can’t guarantee a refund.
Please note: We reserve the right to cancel or reschedule any booking due to unforeseen circumstances, including but not limited to venue maintenance, safety concerns, or events beyond our control. In such cases, guests will be notified promptly and offered a full refund or alternative date.
Not Sure About Something?
If you have any questions or need more details, feel free to contact us